Jia Bai, MPH
Jia Bai is a Project Manager with VEMEC. She brings her extensive experience in operations and quality improvement to enhance VEMEC’s communication and marketing efforts. Ms. Bai plays a leadership role in multiple marketing and promotional activities, including developing marketing strategies, overseeing email campaigns, and designing marketing flyers, magazine ads, and banners.
Ms. Bai has over eight years of experience in health services research, program evaluation, quality improvement, and business process reengineering. She worked extensively with the VA Greater Los Angeles Healthcare System to provide research and analytical support to senior management. In prior work, Ms. Bai used the geospatial technology ArcGIS to produce weekly dynamic maps to help home health providers analyze, schedule, and optimize routes between patient visits and improve home health delivery. Additionally, she spearheaded the efforts to improve data management system for the VA Mental Health Department by automating and streamlining data collection processes. She also lead data committee task forces to conduct data audits and produce analytical reports on labor cost. Her main accomplishments as a systems redesign consultant include designing training materials and presentations, and developing a business proposal to save 25% of VA travel reimbursement expenses.
Ms. Bai received her MPH from the Department of Health Policy and Management at the UCLA School of Public Health and her BA in Sociology also from the University of California, Los Angeles.
Claudia Der-Martirosian, PhD
Associate Director of Research
Claudia Der-Martirosian is the Associate Director for Research at VEMEC. Dr. Der-Martirosian has over 18 years of experience in research in health-related fields including public health, disaster preparedness, health services, health sciences, and medical education.
Dr. Der-Martirosian is a specialist in quantitative research methods. With an extensive background in applied mathematics and statistics, Dr. Der-Martirosian oversees survey design, data collection and quantitative analysis at VEMEC. She is the lead quantitative analyst for two phases of assessment data on VA hospital preparedness. She oversees the analysis of VA administrative/medical data records examining the impact of hurricanes on use of outpatient and inpatient services. In collaboration with Centers for Disease Control and Prevention, she has published on household emergency preparedness among Veterans compared to non-Veterans using the state-representative Behavioral Risk Factor Surveillance System public data set. She has also served as a Senior Statistician on several NIH-funded research projects at University of California-Los Angeles, University of California-Davis, and University of California-San Diego.
Dr. Der-Martirosian received her PhD from the Department of Sociology at UCLA with an emphasis on quantitative methods. She has over 60 first-authored and co-authored journal articles published in peer-reviewed journals and one book publication.
Angela Dumas, BS
Program Support Specialist
Angela Dumas is a Program Support Specialist at VEMEC. She provides administrative support to the VEMEC team.
Ms. Dumas has 5 years of experience in the United States Navy as a Hospital Corpsman. As a Hospital Corpsman she worked in an orthopedic ward for two years and the Neurosurgery Clinic for three years at Portsmouth Naval Hospital in Portsmouth, Virginia. After the military she continued to work at Portsmouth Naval Hospital as a Medical Assistant in the Allergy Clinic and then as Front Desk Clerk in the Psychology Clinic. Ms. Dumas also worked as a Secretary for the Director of Resources at U.S. Naval Hospital Okinawa, Japan for three years. Ms. Dumas also worked as a Patient Services Assistant in the Primary Care Call Center and as a Program Support Assistant in Nursing Research.
She has been award the Navy Meritorious Civilian Service Award and many Letters of Appreciation and Certificates of Commendation. Ms. Dumas has a B.S degree in Human Service Management and would like to pursue a Master’s degree in Social Work.
F. A. (Fred) Hagigi, PhD, DrPH, MBA, CMC
Deputy Director for Education, Research and Training
Fred Hagigi is Deputy Director for Education, Research & Training at the Veterans Emergency Management Evaluation Center (VEMEC), where he focuses on educational, training, and management strategies among the VA and non-VA health systems for training needs of health professionals on system surge capacities, and coordination responses across the healthcare system in the event of disasters and emergencies. Dr. Hagigi is also Professor of Healthcare Finance and Management at the UCLA Geffen School of Medicine, and serves as Director of Global Health Initiatives in the Department of Family Medicine. He holds a joint appointment at the UCLA Anderson School of Management and various international visiting faculty appointments.
His work and teaching are at the nexus of engineering, business, and healthcare, applying systems analysis to organizational strategy and management. He was instrumental in establishing the Africa Emergency Medical Systems (EMS) Collaborative, a coalition of academic, private, and public stakeholders focused on emergency medicine in sub-Sahara Africa, and has been involved with training programs, pilot demonstrations, and evaluations of emergency response efforts in sub-Sahara Africa.
Dr. Hagigi has been recognized by his peers, students, and industry with a number of awards including the UCLA Public Health Student Association’s Professor of the Year Award, UCLA Senate’s campus-wide Distinguished Teaching Award, the Milton and Ruth Roemer Fellowship, and the UCLA School of Nursing Global Leadership Award. He serves on various local and international advisory boards and is a senior member of the Institute of Industrial Engineers.
Dr. Hagigi received his degrees in Industrial Engineering-Management, and Finance at the University of Utah; his MBA at Texas A&M University; his MPH and DrPH in Healthcare Management & Policy at UCLA; and his PhD in Higher Education and Organizational Change at UCLA.
Denise Martin, MBPA, MAJ, USAF (Ret)
Veatrice “Denise” Martin manages the Administrative Operations of VEMEC, overseeing budgeting, human resources and financial activities for the Center.
Ms. Martin is a retired Veteran who served 23 years in the United States Air Force, including 19 years as a Health Care Administrator. During her service career, Ms. Martin mastered many areas in the medical administration field. As a Medical Readiness Officer, she provided overall management of a hospital’s mobility disaster preparedness, security, and readiness training programs for 325 military personnel. She also developed, reviewed, updated and exercised hospital plans for disaster responses, mobility and war taskings. In addition, she served as an Exercise Evaluation Team Chief, assessing disaster teams’ ability to proficiently and effectively perform their clinical team jobs during disaster preparedness training and war time training exercises.
Ms. Martin also brings to VEMEC her experience as the National Disaster Medical System (NDMS) Coordinator for the state of Utah where she was dual tasked as a Readiness Officer and NDMS Coordinator, planning and coordinating mass casualty disaster exercises for the state. She also served as a Hospital Administrator, Chief of DoD Deployable Information Systems (for War and Disasters) for the Air Force Surgeon General Staff, Patient Administration Officer, a Medical Resource Manager, Director of Information Management, Medical Logistics Commander and Deputy Squadron Commander.
Upon completion of her BS in Health Administration and Planning from Cal State San Bernardino and double master degrees in Health Administration and Public Administration from John F. Kennedy University, she was commissioned as a Medical Service Corps Officer for the United States Air Force.
Rebecca Saia, BS, BA
Rebecca Saia is a Research Project Associate at VEMEC. She manages multiple research projects and administrative functions essential to core activities.
Ms. Saia is involved with projects examining hospital preparedness, non-profit organizational preparedness, and collaborative activities and efforts of emergency managers. She has broad research experience in geriatric and vulnerable populations related to health outcomes including recruitment and obtaining informed consent, data collection, and direct patient involvement. Ms. Saia has over 10 years of experience in research with the Veteran’s Administration. Prior to joining VEMEC, she was project manager for a non-pharmaceutical sleep intervention study. Ms. Saia has managed projects in nursing home settings involving pressure ulcer detection and prevention, maintenance of nutrition through social stimulation, post-acute sleep health during rehabilitation, and smoking cessation, coordinating research protocols and field procedures.
Ms. Saia received a Bachelor’s of Science in Business Management and Business Law from California State University, Northridge as well as a Bachelor’s of Art in Child Development from California State University, Los Angeles. She is currently attending California State University, Long Beach in pursuit of a Master’s degree in Speech and Language Pathology.
Leadership & Management Biographies Forthcoming:
Mangwi Atia, MEd